Software Engineer
Bitnovel Solutions · Remote, bitnovel.io
- Collaborated directly with clients to gather business requirements, assess technical feasibility and design SaaS integration solutions.
- Developed and stress-tested RESTful APIs to enhance communication between client applications, backend systems, and third-party vendors, using asynchronous requests to decrease server load.
- Automated most requested customer reports and queries in SQL, saving hundreds of labor hours, reducing TTI by 95%, and increasing data availability.
- Authored standard operating procedures (SOP), common error and technical system documentation for 5+ projects to enable smooth handover to support team.
- Collaborated with Legal team to create data anonymization systems for clients to maintain compliance with GDPR.